An AI conversion tool is more than just a chatbot add-on, it’s the missing link between support and sales. In today’s e-commerce landscape, customers don’t just want answers, they want solutions that drive action. Turning tickets into transactions means leveraging AI to guide users from problems to purchases—all in one conversation.
The Problem with Isolated Support
Support Without Sales is a Missed Opportunity
When support agents solve issues but miss upsell opportunities, revenue leaks out. Most tools only resolve, but an AI conversion tool also recommends, nudges, and completes transactions.
Chat That Ends With Dead Ends
Typical bots close tickets and close conversations. Naratix changes that. By embedding transactional logic into chat, your bot keeps the door open to purchase, not just problem-solving.
How Conversations Fall Flat
- Limited to FAQs and tracking info
- No link between inquiry and inventory
- No action buttons to convert interest
- Manual follow-ups that stall momentum
How an AI Conversion Tool Works
Identify and Act on Intent
With every message, the AI reads signals, urgency, product interest, intent to buy. Then it responds with the next best action, turning routine chats into revenue opportunities.
Merge Support and Commerce
An AI conversion tool makes product suggestions during support flows. Whether it’s an alternative to an out-of-stock item or a bundled offer, the chat keeps moving toward checkout.
Built-In Conversion Tactics
- Dynamic product suggestions from catalog
- Triggered discount codes during key moments
- Smart re-engagement for idle users
- Quick-action buttons like “Buy Now” or “Add to Cart”
Scaling Sales With Naratix AI
Designed for Revenue, Not Just Resolution
Gina doesn’t just help, she sells. As part of the Naratix platform, she’s designed to balance service with sales. Her intelligence is backed by agents like Grant and Nara for tailored guidance and optimized content.
Smarter With Every Chat
Every conversation sharpens the AI. Gina learns what leads to sales, what stalls interest, and how to adjust in real time.
AI That Grows With You
- Adapts to new inventory automatically
- Matches chat tone to brand voice
- Logs buying signals for remarketing
- Surfaces best-selling items based on user profile
An AI conversion tool turns every chat into a sales moment. With Naratix, your support isn’t just helpful, it’s profitable. Guide your shoppers from questions to checkout with one seamless experience.
Transform your support into a revenue stream with the AI conversion tool from Naratix.
