A chatbot for sales doesn’t just answer questions, it drives revenue. In e-commerce, most chat tools are built for support. But Gina is different. She understands products, guides decisions, and keeps conversations moving toward checkout. Whether it starts with a question or a compliment, Gina leads customers to the right product and helps close the sale.
The Problem With Support-Only Chatbots
They Don’t Drive Action
Support bots typically answer FAQs or track orders. That’s useful, but it doesn’t convert. These bots stall when the conversation turns to product discovery or decision-making. Customers who need help deciding between similar products often hit a dead end, missing the push they need to move forward. Without the ability to guide or upsell, support-only bots often become a bottleneck.
Sales Opportunities Get Missed
Every customer question is a chance to sell. But without a chatbot for sales, those chances often slip by. Gina turns those moments into movement by linking recommendations, filters, and inventory into her flow. This proactive approach ensures that each chat moves closer to checkout. It’s not just about answering—it’s about leading.
Signs You Need a Sales-Focused Bot
- Your chat ends with “Let me know if you need anything else,”
- Visitors get product answers but don’t add to cart,
- There’s no upsell logic in your chatbot,
- Agents handle all revenue-driving questions manually.
Why Gina Is a True Chatbot for Sales
Product Discovery That Converts
Gina isn’t just answering, she’s guiding. She helps shoppers narrow options, compare specs, and find the right fit. That kind of help keeps users in the funnel longer. She acts like an expert sales assistant, tailoring her suggestions to each user’s needs in real time. This level of personalization improves engagement and builds buyer confidence.
Intent-Based Suggestions
Gina learns from customer actions. If someone looks at mid-tier pricing, she won’t push premium items. Instead, she finds the sweet spot, increasing chances of a sale. Her responses shift based on user behavior, building a journey that feels logical and seamless. By understanding context, Gina can upsell or cross-sell without being pushy.
Sales-Boosting Features
- Personalized product matching
- Upsell and cross-sell logic
- Integration with cart and checkout tools
- Data-driven triggers for re-engagement
How Gina Aligns With Your Sales Strategy
Works With Other Naratix Agents
- Grant, for smart product suggestions
- Dynamo, to extract correct attributes
- Nara, for clear, optimized descriptions
- Julie, for on-brand messaging
Built to Scale With Traffic
Gina doesn’t fatigue, and she doesn’t need breaks. Whether it’s peak season or a new campaign launch, she delivers consistent performance across all channels. She handles unlimited conversations at once, without compromising quality. This means your store stays responsive even during high-traffic surges, maximizing every sales opportunity.
A chatbot for sales like Gina transforms your store from reactive to revenue-driving. She guides, recommends, and closes, not just supports. Gina also collects insight from every interaction, helping you refine product pages, update FAQ content, and improve campaign messaging over time. Her impact goes beyond just answering questions—she becomes a strategic sales asset.
If your chatbot isn’t part of your sales team, it’s time to upgrade.
Try Naratix and watch Gina close more than just tickets.
